Privacy Policy

1. Introduction

poll88 operates the online gaming platform accessible at https://poll88.cam and is committed to processing personal data in a transparent, lawful, and secure manner. This Privacy Policy describes how poll88 ("we", "us", "our") collects, uses, stores, and shares personal information relating to individuals who access our Platform, create an Account, or interact with our customer support channels.

We recognise that our player base is predominantly located in Indonesia, a jurisdiction with a distinct cultural and regulatory context. We therefore give particular attention to the data privacy expectations of Indonesian players, including those who engage with our sports betting, live casino, and togel (Indonesia's traditional numbers-prediction lottery) offerings. Regardless of your location within Indonesia — whether in Jakarta, Surabaya, Bandung, Bali, Medan, or elsewhere — the protections described in this Policy apply equally to all registered users.

This Policy should be read in conjunction with our Terms & Conditions, which govern the overall relationship between poll88 and its players.

2. Definitions

For the purposes of this Privacy Policy, the following terms carry the meanings set out below:

• "Personal Data" means any information relating to an identified or identifiable natural person, including but not limited to name, date of birth, national identity number, contact details, financial data, device identifiers, and behavioural data linked to a specific individual.
• "Processing" means any operation performed on Personal Data, including collection, recording, storage, adaptation, retrieval, use, disclosure, erasure, or destruction.
• "Controller" means the entity that determines the purposes and means of processing Personal Data — in this context, poll88.
• "Processor" means a third party that processes Personal Data on behalf of poll88 under a contractual data-processing agreement.
• "Data Subject" means any identified or identifiable natural person to whom Personal Data relates — in this context, you, the registered player or website visitor.
• "Consent" means a freely given, specific, informed, and unambiguous indication of agreement by a Data Subject to the processing of their Personal Data.
• "Platform" means the poll88 website at https://poll88.cam including all associated pages, applications, and services.

3. Data We Collect

poll88 collects Personal Data across several categories depending on how you interact with the Platform. The following table outlines the categories of data we collect and specific examples within each category:

4. How We Collect Data

poll88 collects Personal Data through the following channels and mechanisms:

5. Purpose of Processing

poll88 processes your Personal Data only for specific, legitimate purposes. The table below maps each processing activity to its stated purpose:

6. Legal Basis for Processing

poll88 relies on one or more of the following legal bases when processing your Personal Data:

• Contractual Necessity: Processing is required to perform the contract between you and poll88 — including account management, payment processing, and game delivery.
• Legal Obligation: Processing is necessary for compliance with applicable laws and regulations, including anti-money-laundering obligations, age verification requirements, and responses to lawful regulatory or law enforcement requests.
• Legitimate Interests: Processing serves poll88's legitimate business interests — such as fraud prevention, platform security, and analytics — provided those interests are not overridden by your fundamental rights and freedoms.
• Consent: Where required by applicable law, we will seek your explicit consent before processing your data for a specific purpose (for example, sending direct marketing communications). You may withdraw consent at any time by contacting [email protected], without affecting the lawfulness of processing carried out prior to withdrawal.

7. Data Sharing & Disclosure

poll88 does not sell, rent, or trade your Personal Data to unaffiliated third parties for their own marketing purposes. We may, however, share your data with the following categories of recipients under strict contractual or legal obligations:

8. International Data Transfers

As an internationally licensed platform serving players primarily based in Indonesia, poll88 may transfer your Personal Data to servers or processors located outside Indonesia. Where such transfers occur, poll88 ensures that adequate safeguards are in place, including:

• Standard contractual clauses approved by recognised data protection authorities.
• Transfers to jurisdictions that provide an adequate level of data protection as assessed by relevant regulatory bodies.
• Binding corporate rules where data is transferred within a group of companies.

By registering an account with poll88, you acknowledge that your Personal Data may be transferred to, stored in, and processed in jurisdictions outside Indonesia, subject to the safeguards described above.

9. Data Retention

poll88 retains Personal Data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

Upon expiry of the applicable retention period, Personal Data is securely deleted or anonymised so that it can no longer be attributed to you as an identifiable individual.

10. Cookies & Tracking Technologies

poll88 uses cookies and similar tracking technologies to deliver, improve, and personalise the Platform experience. The categories of cookies we use are as follows:

• Strictly Necessary Cookies: These cookies are essential for the Platform to function correctly. They enable core features such as session authentication, security token validation, and load balancing. These cookies cannot be disabled without materially impairing your ability to use the Platform.
• Functional Cookies: These cookies remember your preferences — such as language settings, preferred game categories, and deposit method choices — to provide a more personalised experience on return visits.
• Analytics Cookies: We use analytics tools to collect aggregated data on how visitors interact with the Platform. This data helps us understand which pages are most visited, where users drop off, and how we can improve overall usability. Analytics data is aggregated and does not identify individual users.
• Marketing Cookies: Where you have provided consent, marketing cookies enable poll88 to deliver relevant promotional content and measure the effectiveness of marketing campaigns. You may withdraw consent for marketing cookies at any time via your Account settings.

Most web browsers allow you to manage cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the Platform. For detailed guidance on managing cookies in your specific browser, please consult your browser's help documentation.

11. Security Measures

poll88 implements a comprehensive set of technical and organisational security measures designed to protect your Personal Data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include:

• 256-Bit SSL/TLS Encryption: All data transmitted between your device and poll88's servers is encrypted using industry-standard Transport Layer Security (TLS) protocols, equivalent to the encryption standard used by major global banks.
• Encrypted Data Storage: Sensitive Personal Data, including KYC documents and financial records, is stored in encrypted form on access-controlled servers with strict role-based permissions.
• Multi-Factor Authentication: Account login and sensitive account changes are protected by multi-factor authentication mechanisms to prevent unauthorised access even if credentials are compromised.
• Firewall & Intrusion Detection: Our server infrastructure is protected by enterprise-grade firewalls and continuous intrusion-detection monitoring systems.
• Regular Security Audits: poll88 engages independent cybersecurity specialists to conduct periodic penetration testing and vulnerability assessments of the Platform and its underlying infrastructure.
• Staff Access Controls: Access to Personal Data by poll88 staff is granted on a strict need-to-know basis. All staff who handle Personal Data are trained on data protection obligations and bound by confidentiality agreements.

12. Your Privacy Rights

As a Data Subject, you hold a number of rights in relation to your Personal Data held by poll88. These rights are described below. To exercise any of these rights, please contact our Data Protection team at [email protected] with the subject line "Privacy Rights Request". We will respond within thirty (30) calendar days of receiving a valid request.

13. Minors & Age Restriction

The poll88 Platform is strictly intended for adults aged 21 years or older. We do not knowingly collect Personal Data from individuals under the age of 21. If we become aware that we have collected Personal Data from a minor, we will take immediate steps to delete that data and close the associated account without notice.

Parents and guardians who suspect that a minor has accessed the Platform or provided Personal Data without consent are encouraged to contact us immediately at [email protected] so that the matter can be investigated and resolved promptly.

14. Third-Party Services

The poll88 Platform integrates with third-party services including payment processors, game studios, and analytics providers. These third parties operate under their own independent privacy policies, and poll88 is not responsible for their data practices. We encourage you to review the privacy policies of any third-party service with which you interact.

poll88 does not host any external third-party advertising networks on the Platform. We do not permit third-party advertisers to collect Personal Data about our players through the Platform for their own independent marketing purposes.

15. Policy Amendments

poll88 reserves the right to update or amend this Privacy Policy at any time in response to changes in applicable law, regulatory guidance, platform features, or business practices. Material changes will be communicated to registered players via email to the address on file and by a prominent notice on the Platform, no fewer than seven (7) days before the revised Policy takes effect.

The date of the most recent revision is displayed at the top of this page. Your continued use of the Platform after the effective date of any amendment constitutes your acknowledgement and acceptance of the updated Privacy Policy.

16. Contact & Data Protection

If you have any questions, concerns, or requests relating to this Privacy Policy or our handling of your Personal Data, please contact our Data Protection team using the details below:

Our customer support team includes native Indonesian-speaking agents who can assist with privacy enquiries in both English and Bahasa Indonesia, ensuring that all players across Jakarta, Surabaya, Bandung, Bali, and the wider Indonesian archipelago can communicate their concerns comfortably.